Digital Delivery Policy – Puget Sound Music
Effective Date: September 5, 2025

At Puget Sound Music, all of our courses, resources, and services are delivered digitally. No physical items are shipped.

1. Delivery of Digital Courses & Products

After your payment is successfully processed, you’ll receive an email with login details and instructions to access your course or resource.
Access is usually immediate, but in rare cases may take up to 24 hours due to processing or technical delays.
If you don’t see the email, please check your spam or junk folder.

2. Delivery of Private Lessons & Lesson Packages

Once you book private lessons or lesson packages, confirmation details will be emailed to you.
Lessons (live or recorded) will be accessible according to the scheduled date and time you selected at checkout or during booking.

3. Delivery of Subscriptions (Monthly/Annual Plans)

For subscription-based programs, access to the membership portal is granted immediately after payment.
Subscribers maintain access as long as their subscription is active and in good standing.

4. Technical Support

If you have trouble accessing your digital product or course, please email us at 📧 info@pugetsoundmusic.com.
We’ll make sure you receive access as quickly as possible so you can start learning without delay.